Frequently asked questions

This is the hub for all the questions we get asked on a regular basis. We’ve split it into sections so it’s easy to find an answer. And if you have a question we haven’t answered, please get in touch using the details below.


Can’t find the answer?

Contact information by product

  • Income Drawdown Plan

    Get in touch

    Send us a message:
    PPPadmin@capita.co.uk

    Give us a call:
    0345 055 0606
    Monday to Friday 9am-5pm.

    Write to us:

    LFS
    PO Box 1043
    CHELTENHAM
    GL50 9JB

    Calls may be monitored and/or recorded to protect both you and us and help us with our training.

  • Cash Fund Drawdown

    Get in touch

    Send us a message:
    PPPadmin@capita.co.uk

    Give us a call:
    0345 055 0606
    Monday to Friday 9am-5pm.

    Write to us:

    LFS
    PO Box 1043
    CHELTENHAM
    GL50 9JB

    Calls may be monitored and/or recorded to protect both you and us and help us with our training.

  • Capped Income Drawdown Plan

    Get in touch

    Send us a message:
    admin@jfml.co.uk

    Give us a call:
    0345 055 0606
    Monday to Friday 9am-5pm.

    Write to us:

    LFS
    PO Box 1043
    CHELTENHAM
    GL50 9JB

    Calls may be monitored and/or recorded to protect both you and us and help us with our training.

  • Personal Pension Plan

    Get in touch

    Send us a message:
    PPPadmin@capita.co.uk

    Give us a call:
    0345 055 0606
    Monday to Friday 9am-5pm.

    Write to us:

    LFS
    PO Box 1043
    CHELTENHAM
    GL50 9JB

    Calls may be monitored and/or recorded to protect both you and us and help us with our training.

  • Stakeholder Pension Scheme

    Get in touch

    Send us a message:
    SHPadmin@capita.co.uk

    Give us a call:
    0345 603 0142
    Monday to Friday 9am-5pm.

    Write to us:

    LFS
    PO Box 1249
    CHELTENHAM
    GL50 9YL

    Calls may be monitored and/or recorded to protect both you and us and help us with our training.

Want some advice?

Please our "Sources of information and advice" page

Latest

LF Money Markets Pension Fund – change of underlying investment fund and fund name

Posted 10 Jan 2019 | LFS News

The underlying investment fund into which the fund invests, the Janus Henderson Money Market Unit Trust, is closing and will be replaced by the LGIM Sterling Liquidity Plus Fund (which is managed by Legal and General Investment Management Limited). In addition, the LF Money Markets Pension Fund will be renamed “LF Cash Pension Fund”.

LF Cash Personal Pension Plan change of underlying investment fund

Posted 11 Jan 2019 | LFS News

The underlying investment fund into which the fund invests is the Janus Henderson Money Market Unit Trust. This Fund is closing on 14th January. The LGIM Sterling Lquidity Plus Fund has been identified as a replacement. This is managed by Legal and General Investment Managers Limited

JFM acquired by Capita

Posted 19 Oct 2015 | JFM News

The business process management firm Capita has acquired Vertex Mortgage Services, which includes Jessop Fund Managers (JFM), for £35 million.

‘Advisers must manage client expectations post-April’: JFM

Posted 26 Feb 2015 | Industry

The impending pension changes could raise client expectations beyond realistic levels, David Hughes, managing director of JFM, has warned. Mr Hughes, managing director of the pension investment management firm, said the reforms, which come into force on 6 April, could create fresh challenges for advisers because of client attitudes.

What does 2015 hold for advisers and the pensions market?

Posted 19 Dec 2014 | Insight

As we move into an era of greater pension freedom, the general public will have more choice and control over how they access the money they have saved for retirement. It will become more important than ever for advisers to help their clients to understand the risks associated with depleting their retirement savings too soon.

Time to prepare for ‘pension freedom’

Posted 07 Nov 2014 | Insight

I have believed for some time that greater flexibility and simplicity are needed in the pensions market. The government’s changes are certainly a step in the right direction. Savers should have the freedom to choose how to access their money.

Low-cost launch to exploit capped drawdown carve-out

Posted 07 Oct 2014 | Industry

A specialist pension asset manager has become the latest to set to exploit a carve-out in the new pensions freedoms that will allow retirees to maintain an annual allowance four times higher than under new drawdown rules if they are already in ‘capped’ drawdown prior to next April.