We can help

If you have a query about your pension or income drawdown plan with us, or just want to know more about what we offer, we can help. We want to make sure you speak to the right team first time so select your product below and we’ll help you find the right number to call.

If you’d like advice about what to do, please speak to a financial adviser. Details about how to find one are below. You may also find the answer you're looking for in our Frequently Asked Questions.

We always try to get things right first time. If things have gone wrong, let us know and we will try and resolve things for you straight away. Find out more about our complaints procedure.


Can’t find the answer?

Contact information by product

  • Income Drawdown Plan

    Get in touch

    Send us a message:
    PPPadmin@capita.co.uk

    Give us a call:
    0345 055 0606
    Monday to Friday 9am-5pm.

    Write to us:

    LFS
    PO Box 1043
    CHELTENHAM
    GL50 9JB

    Calls may be monitored and/or recorded to protect both you and us and help us with our training.

  • Cash Fund Drawdown

    Get in touch

    Send us a message:
    PPPadmin@capita.co.uk

    Give us a call:
    0345 055 0606
    Monday to Friday 9am-5pm.

    Write to us:

    LFS
    PO Box 1043
    CHELTENHAM
    GL50 9JB

    Calls may be monitored and/or recorded to protect both you and us and help us with our training.

  • Capped Income Drawdown Plan

    Get in touch

    Send us a message:
    admin@jfml.co.uk

    Give us a call:
    0345 055 0606
    Monday to Friday 9am-5pm.

    Write to us:

    LFS
    PO Box 1043
    CHELTENHAM
    GL50 9JB

    Calls may be monitored and/or recorded to protect both you and us and help us with our training.

  • Personal Pension Plan

    Get in touch

    Send us a message:
    PPPadmin@capita.co.uk

    Give us a call:
    0345 055 0606
    Monday to Friday 9am-5pm.

    Write to us:

    LFS
    PO Box 1043
    CHELTENHAM
    GL50 9JB

    Calls may be monitored and/or recorded to protect both you and us and help us with our training.

  • Stakeholder Pension Scheme

    Get in touch

    Send us a message:
    SHPadmin@capita.co.uk

    Give us a call:
    0345 603 0142
    Monday to Friday 9am-5pm.

    Write to us:

    LFS
    PO Box 1249
    CHELTENHAM
    GL50 9YL

    Calls may be monitored and/or recorded to protect both you and us and help us with our training.

Want some advice?

Find a financial adviser

Find a financial adviser

You can find an FCA authorised financial adviser at www.unbiased.co.uk or by calling 0330 1000 755, or you can visit the YourMoneyAdviser website at www.findanadviser.org.

Pension Wise

Pension Wise

A government service that offers people approaching retirement free, impartial guidance about how to make best use of their pension savings.

www.pensionwise.gov.uk

0300 330 1001